The internet operates on data, and a significant portion of that data collection is facilitated through cookies. While cookies play a vital role in enhancing user experience, analytics, and personalisation, they also raise significant privacy concerns. This is where the General Data Protection Regulation (GDPR) comes in. For any website targeting users in the European Union or processing data of EU residents, GDPR compliance isn’t optional. It’s essential.
In this guide, we’ll break down everything you need to know about GDPR cookie consent, including how to obtain valid consent, design compliant interfaces, and navigate international regulations.
• Consent Must Be Informed, Granular, and Documented
Under GDPR, websites must obtain explicit user consent before activating non-essential cookies. Users should be able to choose which categories of cookies they accept, and businesses must maintain detailed records of that consent for compliance purposes.
• Transparency and User Control Are Essential
Clear communication about cookie usage, including what data is collected, for what purpose, and by whom, is non-negotiable. A well-written cookie policy and user-friendly banner design are key to meeting both legal requirements and user expectations.
• Global Compliance Requires Adaptability
Cookie laws vary across jurisdictions, and businesses with international audiences must adapt their consent mechanisms accordingly. Using geo-targeted banners and Consent Management Platforms helps ensure compliance with GDPR, CCPA, and other regional regulations.
Under GDPR, cookies that collect personal data, such as IP addresses, user IDs, or browsing behaviour, are considered personal data processors. As such, websites are required to obtain freely given, specific, informed, and unambiguous consent before activating these cookies.
This means that:
• Consent must be opt-in, not implied or assumed;
• Users must know exactly what they’re consenting to;
• You must document and store consent records;
• Consent can be withdrawn at any time.
If your website uses tools like Google Analytics, Facebook Pixel, or any tracking or ad-serving technology, GDPR cookie compliance directly applies to you.
Cookie policies play a critical role in both legal compliance and user trust. They serve as the foundation for transparent data practices by informing users exactly how, why, and by whom their data is being collected and used. Beyond simply meeting GDPR and ePrivacy Directive requirements, a clear and accessible cookie policy demonstrates that your business respects user privacy. It helps reduce the risk of legal action, builds brand credibility, and supports informed decision-making by your audience. In today’s data-sensitive digital world, users are more likely to engage with platforms that are upfront and honest about their tracking technologies.
One of the most important elements of compliance is user choice. GDPR requires users to have control over the types of cookies enabled during their browsing session.
• Break down cookies into categories: essential, functional, analytics, marketing, etc.;
• Present individual toggles or checkboxes for each category;
• Ensure that no category is selected by default (except for strictly necessary cookies);
• Provide a clear and accessible interface to revisit and change preferences.
By enabling granular consent, you empower users to decide what happens to their data, thereby building both trust and legal defensibility.
Transparency is a key principle of GDPR. It’s not enough to ask for permission—you must explain what users are consenting to in a way that’s understandable and honest.
• What types of cookies are you using;
• Who is placing them (first-party or third-party providers);
• What data is collected, and how it’s used;
• Duration of cookie storage (expiry dates);
• Whether data is shared or sold, and with whom.
A well-structured cookie policy page is a must. Ideally, this should be linked directly from your cookie banner and site footer, so it remains accessible at all times.
Your cookie banner is the front line of GDPR compliance. It’s where users first engage with your cookie policy—and where you collect or miss out on valid consent.
1. No dark patterns – Don’t manipulate users into clicking “Accept” through colour contrast, button size, or confusing design.
2. Equal weight to ‘Accept’ and ‘Reject’ – Users must be able to refuse cookies just as easily as they accept them.
3. Visible link to “Preferences” or “Customise Settings” – Let users make granular choices.
4. Responsive design – Your banner must function smoothly across mobile, tablet, and desktop devices.
5. No cookies fired before consent – Ensure cookies are not loaded until explicit permission is granted.
This approach not only keeps you compliant but also boosts your reputation as a privacy-conscious brand.
GDPR doesn’t stop at collecting consent, you must also be able to prove it. If audited by a data protection authority, you’ll need to show detailed records of how and when consent was obtained.
• A unique identifier for the user or session;
• Time and date of consent;
• The version of your cookie policy at the time;
• The specific choices the user made (e.g., enabled marketing cookies);
• Method of consent (banner, form, etc.).
Many businesses use Consent Management Platforms (CMPs) like Cookiebot, OneTrust, or TrustArc to automate this process. These tools securely store consent logs and often integrate with Google Tag Manager or your content management system (CMS).
While GDPR is the gold standard in cookie compliance, it’s not the only law in play. If your website has a global reach, you’ll need to understand how other regions regulate cookies and personal data.
• ePrivacy Directive (EU) – Also known as the “Cookie Law,” this directive complements the GDPR, focusing specifically on electronic communications and the use of cookies.
• UK GDPR – Post Brexit, the UK retained the GDPR in domestic law with slight modifications.
• CCPA/CPRA (California, USA) – Requires clear opt-out mechanisms rather than opt-in, but focuses on the sale of data.
• LGPD (Brazil) – Similar to GDPR, requiring informed and affirmative consent for cookies that process personal data.
• PIPEDA (Canada) – Requires meaningful consent and transparency, though slightly less strict than GDPR.
To manage this complexity, many websites use geo-targeted cookie banners, displaying different consent models based on the user’s region.
Do all cookies need consent under GDPR?
No. Only cookies that are not strictly necessary (e.g., for analytics, advertising, or personalisation) require consent. Functional cookies, which are needed to deliver a requested service, such as shopping cart functionality, do not.
Is implicit consent (e.g., “by using this site…”) still valid?
Not under GDPR. Implied or passive consent (like continuing to browse) does not meet the standard of explicit, informed consent.
Can I offer access to my website only after users accept cookies?
No. This practice, known as a “cookie wall,” is generally considered non-compliant unless strictly necessary for the core service.
How often should I renew cookie consent?
Best practice is to re-collect consent every 12 months or whenever your policy undergoes significant changes.
What happens if I’m non-compliant?
Fines for non-compliance can reach €20 million or 4% of annual global turnover, whichever is higher. Beyond penalties and fines, reputational damage can also hurt user trust and engagement.