Terms

The GDPRLocal Master Service Agreement and additional Terms herein govern our products, services and customer relationships.

There are no requirements to purchase services.  No credit card needed to sign up, and once registered services may be purchased and activated at any time.

1. About Cookies

Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work, to improve how websites perform, and to provide information about user behaviour. Similar technologies (pixels, local storage, SDKs, tags) work in comparable ways. References to “cookies” in this Policy include these similar technologies.

Cookies set directly by GDPRLocal are called first-party cookies. Cookies set by third parties on our behalf or via embedded services are called third-party cookies.

2. Categories of Cookies We Use

We use cookies in four categories:

2.1 Strictly Necessary

Required to deliver the website or portal that you have explicitly requested. They cannot be switched off. Examples include cookies that maintain your login session, route requests to the correct server, or remember your cookie preferences themselves.

Legal basis: Exempt from consent under PECR (the strict necessity exemption). Processing of any associated personal data relies on our legitimate interest in delivering the service you have asked for.

2.2 Functional

Enable enhanced functionality and personalisation. They may be set by us or by third parties whose services we have added to our pages. Examples include cookies that remember your language preference or recent activity.

Legal basis: Your consent, via our cookie banner and preference centre.

2.3 Analytics and Performance

Allow us to count visits and traffic sources so we can measure and improve the performance of our website and portal. They help us understand which pages are most and least popular and how visitors move around. All information is aggregated and used to improve how our services work.

Legal basis: Your consent.

2.4 Marketing and Advertising

Used by us or our partners to build a profile of your interests and show you relevant content on our site and on third-party sites. They may also limit the number of times you see a particular item.

Legal basis: Your consent, granular per category.

3. How We Describe and Manage Cookies

In line with ICO guidance, we describe and manage cookies at the category level rather than listing every individual cookie by name. The four categories in Section 2 are the operative definitions of what we set and why.

Your control over cookies is exercised through our Cookie Preference Centre, which lets you accept or reject each category. See Section 5.1 for how to access and use it.

4. Third Parties

We rely on a small number of third-party services that may set their own cookies. Each third party is responsible for its own cookies and has its own privacy and cookie policy. Current third-party categories include:

  • An analytics provider for understanding website performance.
  • Our consent management platform for storing your cookie choices.
  • Customer support tooling if you initiate a chat or support session.
  • Marketing platforms if you have consented to marketing cookies.

5. Your Choices and How to Manage Cookies

5.1 Cookie Preference Centre

The Preference Centre is the primary way to manage cookies on our website and portal. It is shown to you on your first visit (via the cookie banner) and is accessible from the footer thereafter. You can accept or reject each category, and withdraw or change your consent at any time.

5.2 Browser Controls

Most browsers allow you to refuse or delete cookies through their settings. Disabling strictly necessary cookies will break parts of our website and portal. Guidance for current browsers is published by the browser providers and is more up to date than any list we could maintain here.

5.3 “Do Not Track” Signals

We respect Global Privacy Control (GPC) signals where your browser sends them. Other “do not track” signals are not yet standardised and we do not currently respond to them.

6. Records of Your Consent

When you make a choice in the Cookie Preference Centre, our consent management platform records:

  • The choice you made, per category.
  • The date and time of the choice.
  • The version of this Cookie Policy in force at the time.
  • A consent string or equivalent identifier.

These records are retained as evidence of consent in line with applicable law. 

7. Changes to this Policy

We may update this Cookie Policy from time to time. When we make material changes (for example, adding a new category of cookie or a new third-party provider), we will re-prompt your consent via the cookie banner. The version date at the top of this policy shows when it was last updated.

8. Contact

If you have questions about this Cookie Policy or about how we use cookies, please contact:

GDPRLocal Limited

Suite anteriore al 1° piano

27-29 North Street

Brighton

England

BN1 1EB

Email: privacy@gdprlocal.com

Data Protection Officer: [Name and contact to be confirmed]